Privacy Policy

Introduction

Welcome to https://buy-peanuts-for-birds-online.feedersandmore.co.uk (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data we collect from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://buy-peanuts-for-birds-online.feedersandmore.co.uk.
Mobile applications and software developed by us for user interaction.
Online services provided through our platform.
Products purchased or accessed through our online store.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before using such external resources.

Processing Activities

This Privacy Policy applies when:

You interact with our applications and services as an authorized user.
You visit any of our websites linked to this policy.
You engage with us through various communication channels, including email, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

Account Information: Details related to your user account creation and management, such as username, password, and profile settings.
Payment Information: Data required for processing transactions, including cardholder name, payment card numbers, expiration dates, and security codes.
Financial Information: Transaction history, order details, and any financial records associated with our services.
Purchase Information: Products or services bought from us, including quantities, purchase dates, and delivery addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and location data.
Location Data: Geolocation information provided when you use our services on a mobile device.
Feedback and Reviews: Any comments, reviews, or ratings you choose to share with us.
Social Media Information: Details obtained from social media platforms when you connect your accounts to interact with us.
Product Information: Preferences, interactions, and feedback regarding our products to improve your shopping experience.

We collect this data through various means: user input forms, account settings, checkout processes, surveys, analytics tools, and automated tracking technologies. Additionally, third-party partners may share personal information with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies (small text files stored on your device) to enhance user experience and gather analytics:

Strictly Necessary Cookies: Essential for navigating our website and using its core features. These ensure basic functionality and security.
Preference Cookies: Remember user preferences, such as language settings and display options, for a personalized experience.
Analytics Cookies: Collect anonymous data on visitor behavior to improve website performance and enhance user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

Legal Compliance: We may store data longer to comply with applicable laws, regulations, or legal proceedings.
Business Needs: Data is retained for the purpose it was collected, such as providing customer support, processing orders, and managing accounts.
Data Anonymization: Once the retention period expires, personal data is securely deleted or anonymized to prevent direct identification.

Security Measures

We prioritize the security of your personal information:

Implement industry-standard encryption for secure communication and data storage.
Engage trusted third-party processing partners who adhere to strict security protocols.
Regularly review and update our security practices to protect against emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights (Based on Geographical Location)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal information under certain circumstances.
Restriction: Limit the use of your data in specific situations.
Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
Objection: Object to the processing of your data based on legitimate interests or other legal grounds.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.
Filing Appeals/Complaints: Have concerns addressed and seek remedies if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests in a timely manner, as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us via:

Email: [email protected]
Postal Address: [Provide the company’s physical address]

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.